No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
We process your credit as soon as we confirm your preferred resolution. Please allow 1-2 weeks for processing returns. The purchase amount will typically be restored to your bank within 24 hours to 7 business days, depending on your bank’s policy. Please note that the shipping fee will be deducted from your total order value if you’re returning the entire order..
We accept payments via COD and Bank transfers. We also offering flat 10% on payment through bank transfer.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
This can happen for a few reasons: you might have entered an incorrect email address during checkout, or you may have an active spam blocker. Ensure your user information is current and try turning off any spam blockers. First, look up your order here to verify your information. If the information is incorrect, contact us for assistance in editing your details.
We must receive all returns and exchange submissions, including replacements for missing or damaged items, do we offer unlimited returns/exchange on all of the unused items with their original packing.
Once your order is placed, we start working on it right away. We are currently unable to delay or hold shipments.
You may come across price variations due to promotions or markdowns during your shopping experience or after your order has been placed. Unfortunately, we cannot offer price adjustments on any items from prior purchases.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
Haq Fragrances is a secure site. All credit card and personal information is encrypted across a secure line, and we only work with trusted payment service providers.